SolarWinds incident

System slowdown / outage

Notice Resolved View vendor source →

SolarWinds experienced a notice incident on May 21, 2021 affecting Web Application and APIs and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2021, 08:10 PM UTC
Resolved
May 21, 2021, 09:14 PM UTC
Duration
1h 3m
Detected by Pingoru
May 21, 2021, 08:10 PM UTC

Affected components

Web ApplicationAPIsMetrics Ingest PipelineMetrics DownsamplingQuery Sample Processing

Update timeline

  1. investigating May 21, 2021, 08:10 PM UTC

    Metrics processing has fallen behind, and some clients are not able to view their hosts.

  2. monitoring May 21, 2021, 08:58 PM UTC

    We are processing the metrics backlog, and are continuing to monitor the system.

  3. resolved May 21, 2021, 09:14 PM UTC

    This incident has been resolved.