SolarWinds experienced a major incident on August 21, 2024 affecting Web Application, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Aug 21, 2024, 11:26 AM UTC
There have been reports of login issues, which we are actively investigating.
- monitoring Aug 21, 2024, 05:27 PM UTC
An issue has been addressed and the situation seems to be improving rapidly. We expect the processing backlog to be entirely cleared shortly, at which time it is anticipated that API response times should improve.
- resolved Aug 21, 2024, 06:59 PM UTC
This incident has been resolved.