SolarWinds experienced a minor incident on November 19, 2024 affecting APIs and Metrics Ingest Pipeline and 1 more component, lasting 11h 15m. The incident has been resolved; the full update timeline is below.
Affected components
APIsMetrics Ingest PipelineAlert Integrations
Update timeline
- investigating Nov 19, 2024, 07:14 PM UTC
Ingest pipeline congestion resulted in a backlog. We have disabled processing for some elements and things are stabilizing. Disabled elements will be re-enabled in a controlled fashion once all other customers are caught up
- investigating Nov 19, 2024, 09:10 PM UTC
We are continuing to investigate this issue.
- identified Nov 19, 2024, 10:54 PM UTC
The issue has been identified and a fix has been implemented.
- monitoring Nov 20, 2024, 06:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2024, 06:30 AM UTC
This incident has been resolved.