SolarWinds experienced a minor incident on October 20, 2025 affecting APIs and Metrics Ingest Pipeline and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 06:30 PM UTC
We are currently experiencing service degradation due to an issue with our cloud provider. Our teams are working closely with their engineers to resolve the impact as quickly as possible. We’ll provide an update as soon as more information becomes available.
- identified Oct 20, 2025, 06:43 PM UTC
We are currently experiencing service degradation due to an issue with our cloud provider. Our teams are working closely with their engineers to resolve the impact as quickly as possible. We’ll provide an update as soon as more information becomes available.
- resolved Oct 20, 2025, 08:02 PM UTC
This incident has been resolved.