software.com incident

Increased errors and latency

Minor Resolved View vendor source →

software.com experienced a minor incident on June 10, 2019 affecting API and Web App, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2019, 06:19 AM UTC
Resolved
Jun 11, 2019, 07:00 AM UTC
Duration
1d
Detected by Pingoru
Jun 10, 2019, 06:19 AM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Jun 10, 2019, 06:19 AM UTC

    We have observed an increase in backend errors resulting in some latency on our plugin endpoints. We're currently investigating the root cause.

  2. resolved Jun 11, 2019, 05:22 PM UTC

    This incident has been resolved.