Softgarden incident

DNS propagation problems

Notice Resolved View vendor source →

Softgarden experienced a notice incident on April 9, 2024 affecting Applicant Web Application and Job Advertisement Service and 1 more component, lasting 17h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 02:00 PM UTC
Resolved
Apr 10, 2024, 07:17 AM UTC
Duration
17h 17m
Detected by Pingoru
Apr 09, 2024, 02:00 PM UTC

Affected components

Applicant Web ApplicationJob Advertisement ServiceTracking Service

Update timeline

  1. monitoring Apr 09, 2024, 02:00 PM UTC

    Currently, we are facing problems with DNS, resolving softgarden.de subdomains. The particular issue already is identified and a fix has been applied. Nevertheless, it may take some time depending on the actual dns provider to properly propagate the DNS entries again. We are constantly monitoring the progress until the issue fully is resolved.

  2. monitoring Apr 09, 2024, 05:25 PM UTC

    Meanwhile, the DNS propagation is fixed and all caches propagated successfully. All subdomains of softgarden.de resolve and operate normally. Nevertheless, we continue to monitor this particular issue for the next 24 hours.

  3. resolved Apr 10, 2024, 07:17 AM UTC

    Although we will continue to monitor this issue, no further problems could be observed within the last 10 hours.