Softgarden experienced a major incident on October 2, 2024 affecting Customer Web Application and Applicant Web Application and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Web ApplicationApplicant Web ApplicationAPIJob Advertisement ServiceTracking ServiceSMTP Service
Update timeline
- investigating Oct 02, 2024, 09:42 AM UTC
We have an outage in our internal infrastructure and are investigating the issue.
- identified Oct 02, 2024, 09:58 AM UTC
The issue is being identified and a fix is being implemented. Because of restart of some services there still might be some minor problems for some minutes.
- monitoring Oct 02, 2024, 10:01 AM UTC
The system is up again and we are monitoring, that everything is working as expected.
- resolved Oct 02, 2024, 10:21 AM UTC
The incident has been resolved and the monitoring didn't show any problems the last minutes. Nevertheless we will continue observing the full service functionality for the next hours.