Socrative experienced a critical incident on October 20, 2025 affecting Core Services and Live Events and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:38 AM UTC
Socrative is experiencing issues in the application. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.
- investigating Oct 20, 2025, 08:57 AM UTC
There is a critical outage with our Cloud Hosting provider (AWS) impacting availability.
- identified Oct 20, 2025, 09:22 AM UTC
AWS has identified the issue. You can view the details for AWS investigation and recovery efforts live on their status page located at: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 09:53 AM UTC
AWS has fixed the issue and we are seeing significant signs of recovery. Most requests should now be succeeding.
- monitoring Oct 20, 2025, 10:02 AM UTC
The Socrative app appears to be mostly stable now. We are continuing to monitor the application for performance and reliability.
- resolved Oct 20, 2025, 10:17 AM UTC
Socrative is online and this issue has now been resolved. Thank you for your patience.