Socrative incident

Critical Outage Impacting Socrative

Critical Resolved View vendor source →

Socrative experienced a critical incident on October 20, 2025 affecting Core Services and Live Events and 1 more component, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:26 PM UTC
Resolved
Oct 20, 2025, 06:47 PM UTC
Duration
4h 20m
Detected by Pingoru
Oct 20, 2025, 02:26 PM UTC

Affected components

Core ServicesLive EventsReports

Update timeline

  1. investigating Oct 20, 2025, 02:26 PM UTC

    Socrative is experiencing issues in the application. Our team is working to resolve these issues. We are sorry for the impact this is having on our end-users and appreciate your patience.

  2. identified Oct 20, 2025, 04:13 PM UTC

    AWS is still investigating the root cause of network connectivity issues. The Socrative App is still unstable and users are experiencing intermittent availability.

  3. resolved Oct 20, 2025, 06:47 PM UTC

    Socrative is online and this issue has now been resolved. Thank you for your patience.