Socket incident

High npm package ingestion/analysis latency

Minor Resolved View vendor source →

Socket experienced a minor incident on July 19, 2025 affecting JavaScript Analysis, lasting 9h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 03:32 PM UTC
Resolved
Jul 20, 2025, 01:26 AM UTC
Duration
9h 53m
Detected by Pingoru
Jul 19, 2025, 03:32 PM UTC

Affected components

JavaScript Analysis

Update timeline

  1. investigating Jul 19, 2025, 03:32 PM UTC

    We are currently experiencing an outage where our system is running behind with downloading tarballs for npm. This issue is preventing users from receiving proper alerts on newly published npm package versions.

  2. investigating Jul 19, 2025, 04:10 PM UTC

    We have identified a processing backlog for npm tarball downloads. However, the backlog is actively being reduced, and services are working normally. We are investigating steps to increase system capacity.

  3. monitoring Jul 19, 2025, 07:20 PM UTC

    A fix has been implemented to increase the queue priority for downloading npm tarballs, and additional resources have been provisioned. We are already observing improvements and will continue to monitor the situation closely.

  4. resolved Jul 20, 2025, 01:26 AM UTC

    This incident has been resolved.