Socket incident

Intermittent issue fetching alerts and analytics

Minor Resolved View vendor source →

Socket experienced a minor incident on July 28, 2025 affecting Socket Dashboard, lasting 4h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 03:09 PM UTC
Resolved
Jul 28, 2025, 08:06 PM UTC
Duration
4h 56m
Detected by Pingoru
Jul 28, 2025, 03:09 PM UTC

Affected components

Socket Dashboard

Update timeline

  1. investigating Jul 28, 2025, 03:09 PM UTC

    We are seeing increased error rate when fetching alerts and analytics, and the team is investigating.

  2. monitoring Jul 28, 2025, 03:29 PM UTC

    We have increased capacity of the system by scaling up necessary components and we are seeing a decrease in the error rate. We will continue to evaluate our infrastructure to look for ways to avoid issues like this in the future.

  3. resolved Jul 28, 2025, 08:06 PM UTC

    This incident has been resolved.