Socket experienced a major incident on August 5, 2025 affecting Socket Dashboard, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2025, 09:47 PM UTC
We are investigating elevated errors and timeouts with loading organization alerts in the dashboard.
- investigating Aug 05, 2025, 10:00 PM UTC
We are continuing to investigate this issue.
- identified Aug 05, 2025, 10:08 PM UTC
An upstream cloud provider is having an outage, which is affecting the loading of analytics data in our dashboard. We are awaiting resolution from them. Scanning and blocking of threats continue to operate normally.
- monitoring Aug 05, 2025, 10:25 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 05, 2025, 10:29 PM UTC
We have made changes to work around our provider issues. Dashboard analytics are currently working again. We are monitoring to ensure the service stays healthy.
- resolved Aug 06, 2025, 02:02 AM UTC
This incident has been resolved.