Socket incident

DB disk space

Critical Resolved View vendor source →

Socket experienced a critical incident on August 5, 2024 affecting Socket API and Socket for GitHub and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 04:09 PM UTC
Resolved
Aug 05, 2024, 05:54 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 05, 2024, 04:09 PM UTC

Affected components

Socket APISocket for GitHubSocket DashboardPackage Pages

Update timeline

  1. investigating Aug 05, 2024, 04:09 PM UTC

    Our primary database ran out of disk space. This caused downtime for all core services – Dashboard, API, Package Pages, integrations such as Socket for GitHub. We are currently in the process of resizing the disk.

  2. investigating Aug 05, 2024, 04:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 05, 2024, 04:20 PM UTC

    The database has been resized and services are all back up. We are monitoring the results.

  4. resolved Aug 05, 2024, 05:54 PM UTC

    This incident has been resolved.