Socket incident

Socket Installations of new organizations are failing

Major Resolved View vendor source →

Socket experienced a major incident on September 21, 2024 affecting Socket for GitHub, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2024, 12:00 AM UTC
Resolved
Sep 23, 2024, 09:04 PM UTC
Duration
2d 21h
Detected by Pingoru
Sep 21, 2024, 12:00 AM UTC

Affected components

Socket for GitHub

Update timeline

  1. identified Sep 23, 2024, 04:21 PM UTC

    Socket has identified an issue that is causing new installations of the Socket Github App to fail. We are currently working on fix for this. Normal operations for currently installed customers are not impacted.

  2. resolved Sep 23, 2024, 09:04 PM UTC

    This incident has been resolved.