Socio incident
Authentication issue on several products due to Firebase Incident
Socio experienced a critical incident on June 12, 2025 affecting Platform and Event Apps and 1 more component, lasting 9h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:20 PM UTC
We’re currently experiencing a service disruption with our Platform, Web App, and Mobile App due to Firebase related incident.
- identified Jun 12, 2025, 06:30 PM UTC
Recent incidents (2) Last updated time: 12 Jun 2025, 11:27 PDT Refresh Google Cloud Outage is blocking all tests in Test Lab Active Start Time: 12 Jun 2025, 11:10 PDT Last update: 12 Jun 2025, 11:25 PDT Impacted products: Test Lab Firebase App Hosting API and Origin Outage Active Start Time: 12 Jun 2025, 11:15 PDT Last update: 12 Jun 2025, 11:24 PDT Impacted products: App Hosting
- monitoring Jun 12, 2025, 07:07 PM UTC
Firebase side seems operational, we will be monitoring for the performance of the systems.
- monitoring Jun 12, 2025, 07:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2025, 04:09 AM UTC
This incident has been resolved.