Socio experienced a minor incident on October 23, 2018, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 23, 2018, 05:56 PM UTC
We are currently experiencing slower than normal response times. Our engineers are currently investigating the issue.
- monitoring Oct 23, 2018, 07:00 PM UTC
All services seem to have returned to normal after the degraded performance in our system. Our team will continue to monitor the situation for the next couple hours to make sure all services return to both stable and normal operation.
- resolved Oct 23, 2018, 11:05 PM UTC
All operations have returned to normal and are resolved. Let us know if you have any issues caused by the degraded performance earlier today.