SocialDog incident

Regarding system incident

Minor Resolved View vendor source →

SocialDog experienced a minor incident on May 23, 2025 affecting Dashboard and Scheduled Tweets, lasting 4d 8h. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 12:30 AM UTC
Resolved
May 27, 2025, 09:23 AM UTC
Duration
4d 8h
Detected by Pingoru
May 23, 2025, 12:30 AM UTC

Affected components

DashboardScheduled Tweets

Update timeline

  1. investigating May 23, 2025, 12:30 AM UTC

    There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience. We are closely monitoring information from X. https://docs.x.com/incidents We are currently investigating.

  2. investigating May 23, 2025, 07:46 AM UTC

    We are continuing to investigate this issue.

  3. identified May 26, 2025, 02:33 AM UTC

    The problem with X account linkage has been resolved. We continue to monitor some APIs for ongoing errors.

  4. resolved May 27, 2025, 09:23 AM UTC

    The incident is now resolved. We apologize for any inconvenience. X(Twitter) API data updates are delayed and will be monitored.