SocialDog experienced a major incident on February 18, 2022 affecting Tweet engagement, lasting 3d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Tweet engagement
Update timeline
- investigating Feb 18, 2022, 10:39 AM UTC
The Tweet engagement feature is experiencing delays retrieving data. We are currently investigating the cause. We apologize for any inconvenience.
- resolved Feb 22, 2022, 01:15 AM UTC
The incident is now resolved. We apologize for any inconvenience. Incident details The Tweet engagement feature is experiencing delays retrieving data. Incident period 2022/2/18 12:00 - 2/21 21:32 (JST) Current status The incident is now resolved. Cause Due to an issue with NTT Data. We apologize for any inconvenience.