SocialDog experienced a major incident on April 20, 2022 affecting Scheduled Tweets, lasting 21h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2022, 04:01 AM UTC
We are experiencing a problem with the scheduled tweet function that is causing some posts to fail. We are currently investigating the cause. We apologize for any inconvenience.
- identified Apr 20, 2022, 09:52 AM UTC
We are experiencing a problem with the scheduled tweet function that is causing some posts to fail. We are currently investigating the cause. We apologize for any inconvenience. ■Incident Period 2022/04/19 18:25 - Currently(JST) The time of resolution has not yet been determined. ■Incident Description The scheduled tweet function that is causing some posts to fail. Approximately 20% of posts failed. ■Cause Upon investigation, we believe this outage is due to a failure of the Twitter API.
- resolved Apr 21, 2022, 01:16 AM UTC
The incident is now resolved. We apologize for any inconvenience.
- postmortem Apr 21, 2022, 01:16 AM UTC
## Incident details The scheduled tweet function that is causing some posts to fail. Approximately 20% of posts failed. ## Incident period 2022/04/19 18:25 - 2022/04/20/ 23:38 \(JST\) ## Current status The incident is now resolved. ## Cause This outage is due to a failure of the Twitter API. We apologize for any inconvenience.