SocialDog incident

Regarding system incident

Notice Resolved View vendor source →

SocialDog experienced a notice incident on February 28, 2024 affecting Dashboard and Scheduled Tweets and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 07:21 AM UTC
Resolved
Feb 28, 2024, 07:28 AM UTC
Duration
6m
Detected by Pingoru
Feb 28, 2024, 07:21 AM UTC

Affected components

DashboardScheduled TweetsWebSitePaymentTweet engagement

Update timeline

  1. investigating Feb 28, 2024, 07:21 AM UTC

    Due to high load on the web server, all system functions were temporarily slow to respond. We apologize for any inconvenience. The incident is now resolved. 【Incident period】 ・2024/02/28 15:05（JST）- 16:00 【Affected users】 ・All users. 【Features affected】 ・All functions that can be operated on the web page, such as logging into SocialDog. ・Scheduled posts, Slack notifications, etc. are not included. 【Cause】 ・High load on web server.

  2. resolved Feb 28, 2024, 07:28 AM UTC

    This incident has been resolved.