SocialDog experienced a notice incident on June 20, 2024, lasting 13d 5h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 20, 2024, 02:36 AM UTC
We are currently experiencing a problem with X (Twitter) connection. We apologize for any inconvenience. [Incident period] - From 6/15/2024 to the present [Features affected] - Failure to link X(Twitter) account with 2-factor authentication set up - The X (Twitter) accounts that have already been linked will not be affected. [Cause] - Failure of the X (Twitter) API. [Expected recovery] - Recovery prospects are undetermined. [Current status] ・X (Twitter) is investigating the problem. Please wait for a while until the problem is resolved.
- investigating Jun 25, 2024, 05:17 AM UTC
[Features affected] - Some X accounts cannot be connection. - Although the detailed conditions are unknown, some accounts are in a state where they can be linked, and it is possible that the X connection behavior differs from one X account to another. Therefore, we would appreciate it if you could try the linkage once with your account. - We have confirmed that some users can connection their accounts once they turn off the two-factor authentication. [Current status] - X (Twitter) is investigating the problem.
- resolved Jul 03, 2024, 07:48 AM UTC
[Current status] - The X (Twitter) problem has not been resolved, but improvements have been made so that it can be connected.