SocialDog experienced a minor incident on August 7, 2024 affecting Dashboard, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Aug 07, 2024, 01:33 AM UTC
We were experiencing an issue that caused some users to stop retrieving analytics data. We apologize for any inconvenience. [Incident period] - From 8/6/2024 to the present [Features affected] - General analysis data. [Cause] - Due to an application error. [Current status] ・We have discovered the cause and are now working on a fix. Please wait for a while until the problem is resolved.
- resolved Aug 07, 2024, 08:12 AM UTC
The incident is now resolved. We apologize for any inconvenience. Regarding net increase in followers and net increase in followers, data for August 7th includes data for August 6th.