SocialDog incident

We are experiencing connectivity issues with our site

Major Resolved View vendor source →

SocialDog experienced a major incident on March 12, 2025 affecting Dashboard and WebSite and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 01:41 AM UTC
Resolved
Mar 12, 2025, 02:28 AM UTC
Duration
46m
Detected by Pingoru
Mar 12, 2025, 01:41 AM UTC

Affected components

DashboardWebSitePaymentTweet engagement

Update timeline

  1. investigating Mar 12, 2025, 01:41 AM UTC

    We are currently experiencing difficulties accessing our site. We sincerely apologize for any inconvenience caused.

  2. resolved Mar 12, 2025, 02:28 AM UTC

    There was a slowdown in response time due to a sudden increase in load on the log system. We apologize for any inconvenience. The incident is now resolved. 【Incident period】 ・2025/3/12 10:06（JST）- 2025/3/12 10:57（JST） 【Affected users】 ・All users. 【Features affected】 ・All functions that can be operated on the web page, such as logging into SocialDog. ・Scheduled posts, Slack notifications, etc. are not included. 【Cause】 ・High load on web server.