SocialDog experienced a major incident on March 31, 2025 affecting Dashboard and Scheduled Tweets, lasting 8h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2025, 11:36 PM UTC
We are experiencing an issue with the X API, which is causing some posts to fail. We are currently investigating the cause. We apologize for any inconvenience.
- identified Apr 01, 2025, 03:01 AM UTC
There has been a delay in getting data from X regarding the Analytics
- monitoring Apr 01, 2025, 04:40 AM UTC
The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.
- resolved Apr 01, 2025, 08:27 AM UTC
The incident is now resolved. We apologize for any inconvenience.
- postmortem Apr 01, 2025, 08:32 AM UTC
Incident details X There was an outage that caused some submissions to fail. Incident period 2025/4/1 7:00 - 13:00 \(JST\) Cause Due to X API failure We apologize for any inconvenience.