Degradation of Bitbucket Cloud integration services

Update timeline

1. identified Mar 23, 2026, 12:45 AM UTC

   Customers using the Bitbucket Cloud integrations may see degradation in service affecting any use of the Bitbucket Cloud integrations, including: Creating/Editing Bitbucket Integration, Listing repos for import, Import (via UI or API) Tests, Recurring Tests, PR Checks Fix PRs We have identified the cause of the issue and are working towards remediation.

2. monitoring Mar 23, 2026, 08:26 AM UTC

   A fix has been implemented, and we are now monitoring to ensure services fully recover.

3. identified Mar 23, 2026, 12:18 PM UTC

   During our monitoring phase, we have become aware that customers using Bitbucket Connect App integrations may be unable to import new repositories. We are investigating this and will keep you updated on our progress.

4. identified Mar 23, 2026, 02:05 PM UTC

   We have deployed a fix that enables a workaround for project imports using the BitBucket Connect App. As this rolls out, you may experience temporary failures with these imports for up to 30 minutes. If you experience an issue, we recommend waiting a few minutes before trying again.

5. monitoring Mar 24, 2026, 04:37 PM UTC

   The mitigation is now live. Our team will remain in a monitoring phase through 6 PM UTC to ensure continued stability

6. resolved Mar 25, 2026, 09:00 AM UTC

   We have observed no further issues during our monitoring period. The Snyk Incident Response has now been stood down.