Snowflake incident

INC20000063

Critical Resolved View vendor source →

Snowflake experienced a critical incident on June 30, 2026 affecting Applications, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 10:34 PM UTC
Resolved
Jun 30, 2026, 11:34 PM UTC
Duration
1h
Detected by Pingoru
Jun 30, 2026, 10:34 PM UTC

Affected components

Applications

Update timeline

  1. identified Jun 30, 2026, 10:34 PM UTC

    Current status: We're investigating an issue with Snowsight authentication. We are seeing recovery as of 22:03 UTC and are continuing to monitor. We'll provide an update within 60 minutes. Customer experience: Customers may be unable to access Snowsight or may experience being logged out unexpectedly. All other Snowflake features are not impacted. ETA: We have taken action to address the issue and expect it to be resolved as of 22:03 UTC. Incident start time: 21:47 UTC June 30, 2026

  2. monitoring Jun 30, 2026, 10:39 PM UTC

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or may have experienced being logged out unexpectedly. All other Snowflake features were not impacted. Workaround: While we were focused on remediation, customers who were logged out needed to log back in to Snowsight. Incident start time: 21:47 UTC June 30, 2026 Incident end time: 23:03 UTC June 30, 2026 Preliminary root cause: A routine system configuration change caused authentication issues with Snowsight. Once identified, the configuration was reverted.

  3. resolved Jun 30, 2026, 11:34 PM UTC

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or may have experienced being logged out unexpectedly. All other Snowflake features were not impacted. Workaround: While we were focused on remediation, customers who were logged out needed to log back in to Snowsight. Incident start time: 21:47 UTC June 30, 2026 Incident end time: 23:03 UTC June 30, 2026 Preliminary root cause: A routine system configuration change caused authentication issues with Snowsight. Once identified, the configuration was reverted. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.

  4. postmortem Jul 08, 2026, 11:14 PM UTC

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000063](https://community.snowflake.com/s/article/INC20000063)