Snowflake incident

INC0153706

Minor Resolved View vendor source →

Snowflake experienced a minor incident on March 16, 2026 affecting Alerts and Notifications and Alerts and Notifications and 1 more component, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 10:46 PM UTC
Resolved
Mar 17, 2026, 05:49 AM UTC
Duration
7h 3m
Detected by Pingoru
Mar 16, 2026, 10:46 PM UTC

Affected components

Alerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and NotificationsAlerts and Notifications

Update timeline

  1. investigating Mar 16, 2026, 10:46 PM UTC

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to create or alter Snowflake alerts. Incident start time: 14:53 UTC March 14, 2026

  2. identified Mar 16, 2026, 11:45 PM UTC

    Current status: We've determined a recent improvement to Snowflake alerts creation and alteration contains a code issue, which is causing the impact. We've developed a fix and are rolling it out to restore service. We'll provide another update within 6 hours. Customer experience: Customers hosted in the specified regions may be unable to create or alter Snowflake alerts. ETA: Our current estimate is that service will be restored for all affected customers within 6 hours. Customers will see relief as the fix rolls out. In the meantime, affected customers using replication in an unaffected region may initiate their failover procedures as a way to bypass the issue. Workaround: There are currently no available workarounds for this issue. Incident start time: 14:53 UTC March 14, 2026

  3. monitoring Mar 17, 2026, 04:58 AM UTC

    Current status: We've finished rolling out the fix to restore service. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. Incident start time: 14:53 UTC March 14, 2026 Incident end time: 04:39 UTC March 17, 2026 Preliminary root cause: A recent improvement to Snowflake alerts creation and alteration contained a code issue.

  4. resolved Mar 17, 2026, 05:49 AM UTC

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. Incident start time: 14:53 UTC March 14, 2026 Incident end time: 04:39 UTC March 17, 2026 Preliminary root cause: A recent improvement to Snowflake alerts creation and alteration contained a code issue. A root cause analysis (RCA) document will be published within five business days.

  5. postmortem Mar 24, 2026, 11:55 PM UTC

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0153706](https://community.snowflake.com/s/article/INC0153706)