Affected components
Update timeline
- investigating May 05, 2026, 04:12 AM UTC
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to create, manage, or update organizations, accounts, or users in Snowflake. Incident start time: 16:50 UTC May 04, 2026
- investigating May 05, 2026, 05:10 AM UTC
Current status: We've identified an issue affecting a subset of data files, which is resulting in a delay for account usage updates. We're working on identifying a mitigation to restore normal processing. We'll provide another update within two hours. Customer experience: Customers hosted in the specified region may observe stale or delayed data in account usage views. Usage reporting may not reflect activity after 16:00 UTC on May 4, 2026. Workaround: There are currently no available workarounds for this issue. Incident start time: 16:50 UTC May 04, 2026
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