Snel.com incident

Outage on all of our services

Major Resolved View vendor source →

Snel.com experienced a major incident on December 24, 2023, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2023, 03:11 PM UTC
Resolved
Dec 24, 2023, 07:50 PM UTC
Duration
4h 39m
Detected by Pingoru
Dec 24, 2023, 03:11 PM UTC

Update timeline

  1. investigating Dec 24, 2023, 03:11 PM UTC

    At the moment we are experiencing an outage on all of our services. We are currently investigating this incident. The issue started at 16:11 CET..

  2. monitoring Dec 24, 2023, 04:11 PM UTC

    All services should be up and running again. If you experieince any remaining issues please let us by contacting our support team at [email protected]..

  3. investigating Dec 24, 2023, 04:45 PM UTC

    The problem is not resolved yet..

  4. monitoring Dec 24, 2023, 06:10 PM UTC

    We have resolved the issue and monitoring our services. If you still experience any issues please contact our support team by email [email protected].

  5. resolved Dec 24, 2023, 07:50 PM UTC

    This incident has been resolved..