Snel.com experienced a minor incident on December 28, 2023, lasting 8h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 28, 2023, 11:28 PM UTC
Engineers are on site working with expert level support to resolve this issue. We've seen improvement but continue to work to ensure these issues are completely resolved and prevented from reoccurring..
- identified Dec 29, 2023, 01:46 AM UTC
Our engineers are still working on this incident. You might have seen your services restored. Our team is not hands-off yet. No ETR. We appreciate your patience..
- monitoring Dec 29, 2023, 07:22 AM UTC
Our Network Infrastructure has become stable but we are limited in terms of services we can provide. This incident is being monitored as the investigation is still ongoing with i3d.net and the other parties involved. We appreciate your patience and we will keep you updated on further progress..
- resolved Dec 29, 2023, 08:00 AM UTC
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