Snappy Gifts incident

Amazon Web Services is experiencing some service interruptions and as a result you may encounter issues with the snappy services

Notice Resolved View vendor source →

Snappy Gifts experienced a notice incident on December 7, 2021 affecting Gift App and Dashboard and 1 more component, lasting 7h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:54 PM UTC
Resolved
Dec 08, 2021, 01:12 AM UTC
Duration
7h 17m
Detected by Pingoru
Dec 07, 2021, 05:54 PM UTC

Affected components

Gift AppDashboardAPI

Update timeline

  1. investigating Dec 07, 2021, 05:53 PM UTC

    Amazon Web Services is experiencing some service interruptions and as a result you may encounter issues with the snappy services. We appreciate your patience during this time and hope that the problem will be solved soon.

  2. identified Dec 07, 2021, 05:54 PM UTC

    The issue has been identified (AWS service interruptions)

  3. monitoring Dec 08, 2021, 12:58 AM UTC

    A fix has been delivered and we are monitoring the results.

  4. monitoring Dec 08, 2021, 01:10 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 08, 2021, 01:12 AM UTC

    This incident has been resolved.