Snappy Gifts incident

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Major Resolved View vendor source →

Snappy Gifts experienced a major incident on July 14, 2020 affecting Dashboard, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2020, 04:13 PM UTC
Resolved
Jul 14, 2020, 05:53 PM UTC
Duration
1h 39m
Detected by Pingoru
Jul 14, 2020, 04:13 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 14, 2020, 04:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2020, 04:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 14, 2020, 04:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 14, 2020, 05:08 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jul 14, 2020, 05:53 PM UTC

    This incident has been resolved.