Snappy Gifts incident

Service Disruption

Critical Resolved View vendor source →

Snappy Gifts experienced a critical incident on April 6, 2022 affecting Dashboard and API, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2022, 04:03 AM UTC
Resolved
Apr 06, 2022, 11:48 AM UTC
Duration
7h 44m
Detected by Pingoru
Apr 06, 2022, 04:03 AM UTC

Affected components

DashboardAPI

Update timeline

  1. investigating Apr 06, 2022, 04:03 AM UTC

    We are currently experiencing a service disruption and our engineering team is working to identify the root cause and implement a solution. Some users may be affected.

  2. resolved Apr 06, 2022, 11:48 AM UTC

    This incident has been resolved.