Snackpass incident

HungryPanda Order Integration Down (External Outage)

Notice Resolved View vendor source →

Snackpass experienced a notice incident on July 22, 2025 affecting Deliverect - Delivery Integration, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 04:26 PM UTC
Resolved
Jul 22, 2025, 07:27 PM UTC
Duration
3h
Detected by Pingoru
Jul 22, 2025, 04:26 PM UTC

Affected components

Deliverect - Delivery Integration

Update timeline

  1. investigating Jul 22, 2025, 04:26 PM UTC

    Orders from HungryPanda are currently not flowing into our system due to an outage on HungryPanda’s side. Our integration is operational, but we are unable to receive order data until their service is restored. We are actively in communication with HungryPanda and monitoring the situation. Thank you for your patience and understanding.

  2. investigating Jul 22, 2025, 07:25 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 22, 2025, 07:27 PM UTC

    This issue has been resolved by HungryPanda. Incoming HungryPanda orders and changes to your HungryPanda menu and hours should now sync. This incident is now resolved. Thank you.