SmugMug incident

Uploads processing slowly

Minor Resolved View vendor source →

SmugMug experienced a minor incident on January 27, 2026 affecting Photos/Videos and Uploads, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 03:20 PM UTC
Resolved
Jan 27, 2026, 04:24 PM UTC
Duration
1h 4m
Detected by Pingoru
Jan 27, 2026, 03:20 PM UTC

Affected components

Photos/VideosUploads

Update timeline

  1. investigating Jan 27, 2026, 03:20 PM UTC

    Uploads are processing slowly. Our team is working on a fix.

  2. resolved Jan 27, 2026, 04:24 PM UTC

    This incident has been resolved.