ClickSend incident

Quick Letter service through the dashboard is temporarily unavailable.

Major Resolved View vendor source →

ClickSend experienced a major incident on November 21, 2024 affecting Online Dashboard and Letters, lasting 19h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 09:38 AM UTC
Resolved
Nov 22, 2024, 04:48 AM UTC
Duration
19h 10m
Detected by Pingoru
Nov 21, 2024, 09:38 AM UTC

Affected components

Online DashboardLetters

Update timeline

  1. investigating Nov 21, 2024, 09:38 AM UTC

    Quick Letters via the Dashboard is not taking uploads at the moment. The technical team is working to investigate the issue. We will keep you updated as we make progress towards resolution. Thank you for your patience and understanding. We strongly recommend you subscribe to our status page to get latest updates https://status.clicksend.com/#

  2. investigating Nov 21, 2024, 09:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 21, 2024, 10:05 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 22, 2024, 04:48 AM UTC

    This incident has been resolved.