ClickSend experienced a major incident on December 11, 2024 affecting Online Dashboard, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Online Dashboard
Update timeline
- investigating Dec 11, 2024, 03:45 AM UTC
A blank screen is appearing when users attempt to login to the ClickSend Dashboard This does not appear to be impacting our API, we are aware of the issue and are investigating the cause
- monitoring Dec 11, 2024, 03:49 AM UTC
A fix has been implemented and we are monitoring the results. Please clear your browsers cache if you are still experiencing this issue
- resolved Dec 11, 2024, 04:01 AM UTC
This incident has been resolved.