SMRTs incident

Syncing delays

Minor Resolved View vendor source →

SMRTs experienced a minor incident on September 24, 2019 affecting Reporting / KPI System, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2019, 02:54 PM UTC
Resolved
Sep 24, 2019, 03:41 PM UTC
Duration
46m
Detected by Pingoru
Sep 24, 2019, 02:54 PM UTC

Affected components

Reporting / KPI System

Update timeline

  1. investigating Sep 24, 2019, 02:54 PM UTC

    The system is currently experiencing a delay in updating reports, the rest of the system is operating normally. We're currently investigating the root cause for the problem.

  2. monitoring Sep 24, 2019, 03:26 PM UTC

    syncing delays are almost cleared up - the reports should be live again within 15 minutes. We will let you know once this is the case.

  3. resolved Sep 24, 2019, 03:41 PM UTC

    This incident has been resolved.