SMRTs incident

Elevated response times

Minor Resolved View vendor source →

SMRTs experienced a minor incident on February 14, 2020 affecting POS, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2020, 04:18 PM UTC
Resolved
Feb 14, 2020, 04:27 PM UTC
Duration
8m
Detected by Pingoru
Feb 14, 2020, 04:18 PM UTC

Affected components

POS

Update timeline

  1. investigating Feb 14, 2020, 04:18 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 14, 2020, 04:27 PM UTC

    We identified the issue as a temporary networking problem in the AWS data centers. The system is now 100% operational again.