SMRTs experienced a major incident on July 17, 2020 affecting POS and Reporting / KPI System, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
POSReporting / KPI System
Update timeline
- investigating Jul 17, 2020, 09:26 PM UTC
We are experiencing a temporary system outage and are working to resolve the problem ASAP! We will keep you updated as needed through this alert system.
- resolved Jul 17, 2020, 09:43 PM UTC
We apologize for the short interruption but it seems like everything is back up and running at this time.