SMRTs incident

Search and report indexing down

Major Resolved View vendor source →

SMRTs experienced a major incident on July 15, 2021 affecting POS, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2021, 02:32 PM UTC
Resolved
Jul 15, 2021, 03:16 PM UTC
Duration
44m
Detected by Pingoru
Jul 15, 2021, 02:32 PM UTC

Affected components

POS

Update timeline

  1. identified Jul 15, 2021, 02:32 PM UTC

    Searching for new customers and report updates are currently unavailable. We are working on fixing it. Searching for existing customers, and by order number is not affected.

  2. identified Jul 15, 2021, 02:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 15, 2021, 03:16 PM UTC

    This incident has been resolved.