SMRTs experienced a minor incident on September 30, 2021 affecting POS, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
POS
Update timeline
- investigating Sep 30, 2021, 03:16 PM UTC
We are currently experiencing issues with our Google Maps integration, this may cause issues optimizing routes and adjusting or adding customer addresses.
- identified Sep 30, 2021, 04:01 PM UTC
We have identified the issue and are working on a resolution, we expect the issue to be resolved in the next 10-15 minutes.
- identified Sep 30, 2021, 04:49 PM UTC
We are continuing to work on this issue, we apologize because it is taking longer than expected.
- resolved Sep 30, 2021, 07:00 PM UTC
This incident has been resolved, we apologize for any inconvenience.