SMRTs experienced a minor incident on June 1, 2023 affecting POS and Reporting / KPI System, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
POSReporting / KPI System
Update timeline
- investigating Jun 01, 2023, 08:51 PM UTC
We are currently investigating an issue causing SMRT to run unusually slow in some circumstances. The issue may also be affecting data syncing, which may cause some reports not to update promptly. Our developers are actively working on this issue and we'll have it resolved as soon as possible.
- resolved Jun 02, 2023, 12:39 AM UTC
The slowdown issue has been resolved.