SMRTs experienced a notice incident on February 13, 2018, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 13, 2018, 11:57 AM UTC
We're currently investigating an outage of some system functionality. Looking up information in the system remains intact but processing some actions such as pickups and payments are currently laggy.
- monitoring Feb 13, 2018, 12:20 PM UTC
The system should be operating normally again. We'll continue to monitor it through the day. Thank you for your patience.
- resolved Feb 13, 2018, 01:07 PM UTC
After an hour of active monitoring, the system continues to operate normally.