SMRTs incident

Payment Processing Delays

Notice Resolved View vendor source →

SMRTs experienced a notice incident on January 2, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2019, 10:05 PM UTC
Resolved
Jan 02, 2019, 10:05 PM UTC
Duration
Detected by Pingoru
Jan 02, 2019, 10:05 PM UTC

Update timeline

  1. resolved Jan 02, 2019, 10:05 PM UTC

    For the past hour, some businesses have experienced payment syncing delays. This issue has been resolved and payments that were in limbo are now going through. If you are seeing a message saying "Not to worry, the payment is processing" the payment will still go through. All payments are stored in the system and will continue running attempts until they succeed. Thank you, Rick Mugno Service Manager SMRT Systems 919-230-6097