SmartVault incident

Intermittent Disruption on Product Email

Minor Resolved View vendor source →

SmartVault experienced a minor incident on September 30, 2016, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2016, 02:47 PM UTC
Resolved
Sep 30, 2016, 03:15 PM UTC
Duration
27m
Detected by Pingoru
Sep 30, 2016, 02:47 PM UTC

Update timeline

  1. investigating Sep 30, 2016, 02:47 PM UTC

    The email notification service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update in 1 hour.

  2. resolved Sep 30, 2016, 03:15 PM UTC

    The email notification service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.