SmartVault incident

SmartVault Portal Fails to Load

Notice Resolved View vendor source →

SmartVault experienced a notice incident on October 28, 2016, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2016, 01:15 PM UTC
Resolved
Oct 31, 2016, 07:13 PM UTC
Duration
3d 5h
Detected by Pingoru
Oct 28, 2016, 01:15 PM UTC

Update timeline

  1. monitoring Oct 27, 2016, 04:00 PM UTC

    A recent software update may cause the SmartVault Portal to error on load. To correct this issue, refresh your browser by doing CTRL+F5 (Mac os X: shift-command-R) This will download the web page changes. http://support.smartvault.com/Portal_Gets_Stuck_Loading_or_Show_Files

  2. resolved Oct 31, 2016, 07:13 PM UTC

    This incident has been resolved.