SmartVault experienced a minor incident on December 7, 2016, lasting 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 07, 2016, 05:38 PM UTC
A service incident has been reported. We are working diligently to investigate the reported incident, and we apologize to those customers that may be impacted. We will provide an update as soon as we have more information.
- investigating Dec 07, 2016, 05:50 PM UTC
The SmartVault service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update in 1 hour.
- resolved Dec 07, 2016, 06:34 PM UTC
The SmartVault service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.