SmartVault incident

Intermittent Disruption on SmartVault Notification Service

Minor Resolved View vendor source →

SmartVault experienced a minor incident on December 29, 2016, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2016, 11:52 PM UTC
Resolved
Dec 30, 2016, 12:44 AM UTC
Duration
52m
Detected by Pingoru
Dec 29, 2016, 11:52 PM UTC

Update timeline

  1. investigating Dec 29, 2016, 11:52 PM UTC

    The SmartVault notification service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update in 30 minutes.

  2. resolved Dec 30, 2016, 12:44 AM UTC

    The SmartVault Service is back online and fully operational. We sincerely apologize to all of our customers impacted by this service disruption.