SmartVault incident

Intermittent Disruption on SmartVault Uploads

Minor Resolved View vendor source →

SmartVault experienced a minor incident on June 30, 2017, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2017, 07:53 PM UTC
Resolved
Jun 30, 2017, 08:54 PM UTC
Duration
1h 1m
Detected by Pingoru
Jun 30, 2017, 07:53 PM UTC

Update timeline

  1. investigating Jun 30, 2017, 07:53 PM UTC

    The SmartVault Upload service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update in 1 hour.

  2. resolved Jun 30, 2017, 08:54 PM UTC

    The SmartVault Upload service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.